All services arranged between you and Cosmopolitan Travel Service Represents acceptance of stated terms and conditions herein. Please ensure That you read and understand these terms and conditions prior to booking.
Payment Structure: Airline accommodation, will be according to the respective airline's ticketing policies (typically full payment is required within 7 days of reservation).
Deposit/Full Payment - Land
Required; Land only $200.00 per person along with traveler's legal names. Due 45 days prior to departure date. Full payment must accompany all services booked less than 45 days before departure
Form of Payment: Cosmopolitan Travel accepts Visa, MasterCard, Discover, American Express
Cancellations: All cancellations must be received in writing via fax, email or standard mail. Outside of 45 days, there will be a cancellation administrative fee of $200.00 The following penalties are per person, and will apply for cancellations, received in writing, at 45 days or less prior to departure.
45-31 days prior to departure - 20% of total booking price - minimum ($200.00)
30-16 days prior to departure - 30% of total booking price - minimum ($300.00)
15-8 days prior to departure - 50% of total booking price - minimum ($500.00)
7 days or less prior to departure - 100% of total booking price
All service changes must be done outside of 7 days before departure, a change fee of up to $100.00 pp, may apply - thereafter, no changes can be made.
Air, Ferry and Train Tickets: Are non refundable once issued It is the passenger's responsibility to verify all names and spelling, prior to document issuance. In the event of a change/cancellation, it will be at the sole discretion of the transportation carrier.
Refunds: There are no refunds for any unused portion of the trip while on your tour. All claims for refund must be in writing, no later than 3 weeks after the scheduled travel date.
* In an effort to offer our clients the best value for their travel needs, Cosmopolitan Travel Services (CTS) affiliates with a number of land tour operators for International travel. The above cancellation and payment policies are a guideline for your reference. However, it may be necessary to customize the stated terms and conditions according to the respective land operator's provisions.
* CTS assumes no liability for delays or cancellations of air, tours and / or activities scheduled, nevertheless, we will assist in any re-planning or scheduling that may be necessary.
Travel Documents: Travel documents, including any paper air tickets or e-tickets, are sent by standard mail approximately two to three prior to departure, provided full payment has been received. a service charge is added for documents requested in advance and/or for any overnight delivery.
Transfers: In the event transfers are purchased from airports, piers and hotels, the passenger is responsible for Punctuality on all flights and tour services (up to 1 hour of waiting). Eventual lateness is will be considered No-Show and no refund will be given. Passengers not arriving on designated flights, transfers between airports and hotels will be at passengers own expense.
Baggage allowance: Please check with the respective airline for baggage allowed. In most cases, airlines allow 1 bag per person To be checked in plus a small carry on. Any additional baggage, is the sole responsibility of the passenger.
Travel insurance is available
Please note: A valid passport is required for all travel outside of the United States, and must be valid for a minimum of 6 months after the scheduled departure date
Unaccompanied Minors: Children age 5 through 14 years may be required to use the airline's Unaccompanied Minor service. Additionally, you may be required to pay a fee to use this service, which is usually charged at check-in with specific airlines. Unaccompanied minor policies and fees vary by airline; please check with your airline for specific policies and fees.
Service Fees: We reserve the right to charge a processing fee for issuance of your airline ticket, car rental, hotel reservation, cruise, or tour booking.
IMPORTANT. Please check your travel documents when you receive them. You may call us at Phone: 1-800- 443-5527 Toll Free with any questions.
CHECK-IN. Minimum check-in time for domestic flights is 1 to 1 1/2 hours; 2 hours for international flights. A Picture I.D. is required for all domestic flights. Passports and visas (when required) are mandatory for all international flights.
RECONFIRMATION. Domestic flights should be reconfirmed in cases of inclement weather situations or if a flight was booked some length of time prior to departure and international flights at least 72 hours prior to departure. . Failure to use any reservations may result in automatic cancellation of all continuing and return reservations.
HOTELS are usually confirmed on a guaranteed payment basis. If you cancel or change plans, please notify your hotel(s) within the time period specified.
TOUR/PACKAGE PRICES are subject to change without notice due to currency fluctuations, tariff changes or increase in operational costs. In addition, group tours/packages are based on a minimum number of passengers traveling: if the number of passengers falls below the minimum required, a surcharge may be imposed on all other passengers.
IMPORTANT NOTICE: CTS and its agents try to secure the lowest possible fare suitable for your travel requirements based on space available at the time of booking, accessible sources of information, and knowledge of agents involved. Please verify the airline Fare Rules for the itinerary you are booking, since some fares are non-refundable and may result in penalties for changes or cancellations. Fares are not guaranteed until tickets are issued. You will receive an e-mail confirmation once your tickets have been issued.
LIMITATION: You may use our web site for personal and non-commercial purposes only. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, upload, post or sell any information, software, products, or services obtained from this web site. Trademarks, logos and service marks displayed on our site are ours, and our suppliers' registered and common law marks. Use of and access to our site does not grant you any license or right to use any of the trademarks.
LIABILITY DISCLAIMER. ALL INFORMATION, CONTENT, DATA, MATERIALS, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" BASIS. CTS AND ITS SUPPLIERS MAKE NO WARRANTY OF ANY KIND REGARDING OUR SITE. ALL INFORMATION, PRICES, AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY THAT OUR SITE WILL BE ERROR-FREE, OR UNINTERUPTED. ANY WARRANTY AS TO THE ACCURACY, COMPLETENESS AND TIMELINESS OF CONTENT ON OUR SITE IS FURTHER DISCLAIMED. WE SHALL NOT BE RESPONSIBLE FOR BREACH OF CONTRACT OF ANY INTENTIONAL OR CARELESS ACTIONS OR OMISSIONS ON THE PART OF SUCH SUPPLIERS, WHICH RESULT IN ANY LOSS, DAMAGE, DELAY, OR INJURY TO YOU OR YOUR TRAVELING COMPANIONS OR GROUP MEMBERS. UNLESS THE TERM "GUARANTEED" IS SPECIFICALLY STATED IN WRITING ON YOUR TICKETS, INVOICE, OR RESERVATION ITINERARY, WE DO NOT GUARANTEE ANY OF SUCH SUPPLIERS' RATES, BOOKINGS, RESERVATIONS, CONNECTIONS, SCHEDULING, OR HANDLING OF PERSONAL EFFECTS AND LUGGAGE. WE SHALL NOT BE RESPONSIBLE FOR ANY INJURIES, DAMAGES, OR LOSSES CAUSED TO ANY TRAVELER IN CONNECTION WITH TERRORIST ACTIVITIES, SOCIAL OR LABOR UNREST, MECHANICAL OR CONSTRUCTION FAILURES OR DIFFICULTIES, DISEASES, LOCAL LAWS, CLIMATIC CONDITIONS, ABNORMAL CONDITIONS OR DEVELOPMENTS, OR ANY OTHER ACTIONS, OMISSIONS, OR CONDITIONS OUTSIDE OUR CONTROL. THE TRAVELER ASSUMES COMPLETE AND FULL RESPONSIBILITY FOR, AND HEREBY RELEASES THE AGENT FROM, ANY DUTY OF CHECKING AND VERIFYING ANY AND ALL PASSPORT, VISA, VACCINATION, OR ANY OTHER ENTRY REQUIREMENTS FOR EACH DESTINATION, AND ALL SAFETY AND SECURITY CONDITIONS OF SUCH DESTINATIONS, DURING THE LENGTH OF THE PROPOSED TRAVEL. FOR INFORMATION CONCERNING POSSIBLE DANGERS AT INTERNATIONAL DESTINATIONS, CONTACT THE TRAVEL ADVISORY SECTION OF THE U.S. STATE DEPARTMENT AT 202.647.5225.
FOR MEDICAL INFORMATION, CALL THE US CENTER FOR DISEASE AT 404.332.4559 OR VISIT THEIR WEBSITE, www.cdc.gov. BY EMBARKING UPON HIS/HER TRAVEL, THE TRAVELER VOLUNTARILY ASSUMES ALL RISKS INVOLVED IN SUCH TRAVEL, WHETHER EXPECTED OR UNEXPECTED. THE TRAVELER IS HEREBY WARNED OF THE ABOVE RISKS, AS WELL AS POSSIBLE TRAVEL INDUSTRY BANKRUPTCIES AND MEDICAL AND CLIMATIC DISRUPTIONS, AND IS ADVISED TO OBTAIN APPROPRIATE INSURANCE COVERAGE AGAINST THEM, WHICH IS AVAILABLE AT AN EXTRA COST THROUGH CTS. THE TRAVELER'S RETENTION OF TICKETS, RESERVATIONS, TOUR DOCUMENTS, CRUISE DOCUMENTS, TRAVEL AGENCY INVOICE OR BOOKINGS AFTER ISSUANCE SHALL CONSTITUTE A CONSENT TO THE ABOVE AND AN AGREEMENT ON HIS/HER PART TO CONVEY THE CONTENTS HERETO TO HIS/HER TRAVEL COMPANIONS OR GROUP TRAVEL MEMBERS.